We cleared all snow from upper and lower roof of main house. W applied a special melting product around entire perimeter to help remove ice from ice damming.
We then applied a melting product on the valleys and around chimneys. We removed all the ice from eaves troughs.
On one small section of roof – lower octagon shape roof could only be salted – due to small trough and overhang of shingles this area could not have the ice chipped out without damaging the roof. This section represents only about 5% of …

The Repair Specialist returned and re-inspected skylight – skylight is definitely leaking and is contributing to the current problem. However a secondary factor was determined. There is a valley above it approximately 15 ft. We removed ice on valley to inspect. When a couple of shingles were removed it was found that water from the steep side of the valley is traveling across and goes under low slope side of the valley creating roof leaks. There is no ice and water shield installed and no sealants were used. The leaks …

The homeowner has an ice dam on back on the second story. He has a gutter filter installed which was a significant help in removing ice dam as it had not frozen into the gutter system.
We removed snow and ice dam off the back of the roof.
We left a tiny thin layer of ice so as to not touch or harm the gutter filter and added a small amount of melter to help remove this.
We informed homeowner of this and the also agreed this was a good idea.
We noticed that …

The homeowner has cables on roof – half are in working order and half are not. The breaker needs to be on for “good” half to be working. Repair Specialist spoke with the homeowner and recommend that all the cables be removed at the same time and replaced in order to avoid future problems with the “second half” and homeowner agreed with this.
We removed the ice dams and all the cables. This was very difficult process – two rows in eaves trough as well as on roof.
We recommend that a …

The homeowner has an ice dam at front and back of house. Ice damming caused from 1) no drip edge on house causing heat to escape along the edge line of the roof where it meets eaves trough 2) the gutter filter is not installed – has a metal guard and 3) attic ventilation is not sufficient – ideally needs a ridge vent which is made for the is type of roof.
The existing vents were not installed correctly and are all leaking and need to be reinstalled to ensure they …

The homeowner has an ice dam as you enter the home on left hand side and one on second story at front of house in the valley area and one in back of home on first story.
We removed snow from first story roof at the back of the house. We chipped out some of the ice from the first story eaves, however the shingles cover the eaves to far so had to fill with melter– could not remove manually without damaging the roof.
On the second story roof we removed about …

During the inspections we found two problems – First, ice damming in eaves trough and second, the roof membrane is peeling off of the drip edge allowing water in from the ice dam as well as any other water from snow around perimeter of the flat roof. This is due to installers not applying primer to drip edge so did not adhere to drip edge. Flat roof is on the second story at the back of the house.
Some of the water is coming in due to the ice dam going …

The homeowner wanted the east and west side cleared out. The eaves trough was also filled with mud and debris which makes it more difficult to remove ice and a makes the job a more lengthy process.
There was major ice damming around the entire home. The eaves trough was filled with about 50% of this was mud and debris.
Day one was 5.5 hrs to remove ice from east and west eaves troughs – removed about 95% and added a melter to loosen the remaining little parts and will check on …

We removed all the snow and ice from the first story roof and then removed any ice damming from the first story roof (three sides of roof approximately 80 ft long).
We also removed ice dams from those 3 sides of eaves trough and installed a gutter filter on those three sides.
We applied calcium chloride around perimeter to remove loose bits of ice attached to shingles.
We will be returning to work on the top story to remove snow and ice damming and install gutter filter.