-        Customer called in with wind-blown shingle damages

SPECIALIST INSPECTION:

-        This is a repeat customer with same issues

-        Conducted problem assessment

-        Recognised that the shingles were nailed too high in some areas while others were not nailed at all

-        Roof specialist assessed the roof for further damages

-        No other problem areas of similar nature were recognized

REPAIR PROCEDURE:

-        The repair specialist utilized roof cement to glue shingles down into place paying attention to problematic     areas

RECOMMENDATION:

-        If problem persists it was recommended to the homeowner to consider installation of laminate shingles over entire roof

• Homeowner called in due to soffit and fascia trim that had come loose

-        SPECIALIST INSPECTION:

• The homeowner had the pieces of the soffit and fascia trim
• Soffit panels had been popped out by birds
• There were visible signs of birds nesting however there were no signs of birds present during the repair
• Homeowner was aware of this issue
• Repair specialist inspected rest of roof
• There are no other signs of issues or further animal damage at this time

-        SPECIALIST INSPECTION PROCESS:

• This assessment was changed into a one hour repair call
• Repair specialist secured the soffit back into the J Trim
• Installed fascia trim in securing using two inch screws

Also re secured soffit panels in the back of the home

-        PROBLEM:

• Homeowner called in to have a bath exhaust vent installed with an insulated hose
• Also wanted a roof assessment done

-        SPECIALIST INSPECTION:

• There is roofing paper installed on entire roof
• As well the eaves troughs in the front and the back are in need of replacement
• There were no other issues other than the mortar on the bricks on one of the chimneys in the back is worn and needs to be tuck-pointed

-        SPECIALIST REPAIR PROCESS:

• Repair specialist removed three shingles from the area
• The area was prepared where it was to be cut
• Opened a 5” hole into the wood
• Installed the insulated hose attached to the collar and properly sealed around the area using roof cement
• Installed the new flapper exhaust vent and sealed
• Installed shingles and sealed for a water tight finish
• Inspected rest of the roof and shingles are still in good condition

• Homeowner called in to have an exhaust vent with an insulated exhaust hose installed for a microwave

-        SPECIALIST REPAIR PROCESS:

• Repair specialist removed the shingles and cut the hole in the roof deck
• Installed the collar and sealed with roof cement
• Installed the shingles
• Installed the exhaust flapper vent
• Sealed the vent using roof cement for a water tight finish

• The roof is an aluminum interlocking system tile
• The home has two plastic vents that were damaged by animals that need to be replaced
• One of the vents is in lower garage area by the kitchen and the other is the back upper beside the chimney
• There are three additional vents that need to be covered in animal mesh to be protected and prevent further animal damage

-        SPECIALIST REPAIR PROCESS: REPLACE TWO VENTS ON METAL ROOF SYSTEM & INSTALL ANIMAL MESH ON THREE VENTS

• The roof system was removed piece by piece from top left to the right for vent access
• Removed the two damaged plastic vents
• Installed two new vents slant back aluminum

(These vents are stronger and more durable)

• This roofing system had a roof underlayment for moisture protection
• Sealed under the vent using roof cement as an added layer of protection around the base
• Aluminum shingles were clipped back into place and fastened with screws to secure
• Installed animal mesh wire over existing plastic vents
• Three additional vents on the roof were covered using mesh to protect them from future animal damage

• Homeowner called in due to animal damage
• Homeowner was not home during the repair
• Repair specialist spoke to him prior to arriving

-        SPECIALIST INSPECTION:

• Animals had damaged the shingles and gotten down to the wood which had caused a leak inside the home
• Water stains could be seen on the wood indicating the area had been leaking
• Repair specialist inspected the roof and there are no other signs of animal damage at this time
• The shingles are not yet showing signs of deterioration

-        SPECIALIST REPAIR PROCESS:

• Removed 8 damaged shingles
• Installed a new metal piece to close off the hole caused by the animal
• Sealed the area using roof cement
• Installed new shingles and sealed each course using roof cement

• Removed the laminate shingles from around the area of the chimney
• Noticed the saddle was wrapped in ice and water
• Along the valley on opposite side where roof deck meets the saddle, ice and water did not run up the boards far enough

(Refer to pictures and you can see the gap in this area between the boards)

• Water was travelling in between where the shingles butted up against one another because the shingles were not properly staggered
• Also, there was no underlayment on the roof so water travelled in between the roof board gaps and into home.

-        ROOF SPECIALIST REPAIR PROCESS: CHIMNEY ISOLATION, REDO SADDLE AND VALLEY

• Installed ice and water shield further out along the wood to ensure moisture and water cannot enter
• Sealed using roof cement
• Installed new laminate shingles and sealed each
• The saddle was reinstalled
• The valley was recut on the proper side (using closed valley method) to allow the water to run off properly
• Installed new flashing and step flashing on chimney
• Sealed using caulking

• Homeowner had originally called in Mr.RoofRepair due to a skylight leak
• Homeowner had mentioned there had been a leak where a repair was done four years ago

-        ROOF SPECIALIST INSPECTION (1):

• The skylight was approximately 30 years old
• Already there when owner moved in
• The seals were pulling away from the acrylic dome and causing it to fail
• There was ice and water on the roof but did not go up the curb to seal it properly
• The roof was made up of roof boards
• There was a 3 inch gap between the ice and water membrane and the curb
  (Refer to pictures to see where water had been entering)

-        ROOF SPECIALIST INSPECTION (2):

• There is a bulkhead inside the room with a slant showing a water stain
• Investigated further and found the shingles were not finished under the soffit area along the wall
• The wood planks were exposed and causing of the leak

-        ROOF SPECIALIST INSPECTION (3):

• Pointed out to homeowner the wall is made of stucco and is cracked
• This could be allowing water in as well
• Also water will rot the stucco and beyond
• Homeowner is aware of these new findings

-        ROOF SPECIALIST REPAIR REQUIREMENT:

• Not feasible for part replacement and repairs
• The skylight needed to be replaced

-        ROOF SPECIALIST REPAIR PROCESS 1: REPLACE SKYLIGHT AND SKYLIGHT ISOLATION

• Removed shingles from around the skylight to expose the wood (approximately 3 feet around the curb)
• Removed old skylight
• Installed new ice and water shield (water proof membrane) as a second layer of protection and up curb
• Sealed the area using roof cement to close off gaps
• Custom made a new Curb Mount Energy Star Argon Gas Skylight with Brown Aluminum Frame
• Installed the custom unit and secured with screws
• Installed new shingles
• Custom built flashings for front and back pan
• Installed the flashings
• Installed counter flashings on side to cover step flashings

-        ROOF SPECIALIST REPAIR PROCESS 2: INSTALL AND SEAL CUSTOM PAN TO DIVERT WATER FROM VALLEY

• Today repaired the area
• Built a new custom bent pan with a counter flash on top
• Installed into the wall and sealed
• The metal was placed underneath to cover exposed wood so water cannot enter

-        PROBLEM:

• Homeowner had originally called in due to a leak coming into the bedroom.
• The roof was done by a handyman and the valley had been installed incorrectly.

-        OBSERVATION:

• When the shingles met the wall there was no step flashing used – shingles were curled up on the wall and covered with a piece of metal.
• As well there was no flange installed on the plumbing stack – was caulking only and this was ripped and cracked.
• Chimney did not have proper flashing – there were only step flashing along the sides and this was used as the front pan as well.

-        REPAIR REQUIREMENTS:

• Permanent t repairs – (along) wall and valley repairs; permanent chimney flashing repair; plumbing stack repair
• Valley Install – Shingle Repair – Plumbing Stack Flange Install – Chimney Flashing Install

-        REPAIR PROCEDURE:

• Removed shingles from the valley and the entire area – 3 feet from center and along the wall. (Valley is 8 feet long and area along the wall is 6 ft by 6 ft.)
• Removed the counter flashing (that had been used against the wall.)
• Prepped and cleaned roof surface. It can be seen in the pictures the water stains on the wood where it had been leaking.
• Opened the plumbing stack – the rubber flange had been buried with the shingles on top of it.
• After removal, it was found that the wood had rotted and there was a hole approximately 12 x 12 inches.
• Used thick gauge custom metal to close up the hole along the wood.
• Bent the custom metal to go against the wall.
• Sealed area using roof cement, and
• Closed off metal flashing to ensure the gaps between the boards are sealed off.
• Installed ice and water membrane on entire area. (This was installed up the wall and three feet from the wall as well as at the valley extending out four feet on each side).
• Re-installed the plumbing stack – installing a new 3 inch DuraFlow plumbing flange and sealed with roof cement.
• Installed new shingles (rainbow red).
• Sealed against wall using step flashing and proper wall flashing.
• Valley was installed in closed cut valley method.
• Sealed using roof cement along the caps.
• Installed new custom bent flashing on the chimney for the front and back pan and properly sealed.

-        PROBLEM:

• Homeowner called in originally due to a leak.

-        OBSERVATION:

• The chimney had not been properly prepped or installed.
• There was no ice and water shield (water proof membrane) installed around the chimney and up the brick.
• The chimney brick had been redone but the flashing was poorly installed and not stepped properly.
• The back of the chimney had a saddle but again had not been properly installed and was leaking into attic (wood discoloration can be seen on the wood)
  (Refer to the pictures)

-        REPAIR REQUIREMENTS: PERMANENT CHIMNEY LEAK REPAIR

-        REPAIR PROCEDURE:

• Removed one shingle from around the chimney and area
• Redid the installation of the chimney.
• Sealed using roof cement to seal the gaps between the deck and brick to ensure no moisture loss or heat is escaping from the attic.
• Installed ice and water shield on exposed area of deck (3 feet out on entire area) and 12 inches up the brick.
• Installed new 3 tab Weatherwood IKO shingles and properly sealed using roof cement.
• Installed custom counter flashing properly stepped along the brick.
• Installed custom back pan counter flashing to cover step flashing on the saddle.